Secretary

Job post summary

Date posted:

Pay: ₹20,000 per month (negotiable depending on experience and skills)

:

Job Profile: Secretary

Key Responsibilities

- Front Desk Duties: Greet patients, manage appointments, handle phone calls, and maintain patient records.
- Phone and customer care duty: ensure appointments are confirmed / answer patient calls / schedule and make appointments / remind patients about appointments / share reports etc
- Phone should be answered between 9AM – 7PM
- Billing & Admin: Process payments, manage insurance claims, and ensure smooth day-to-day clinic operations.
- Clinic Management: Oversee cleanliness, supply inventory, and coordinate with vendors.
- Patient Experience: Ensure patient satisfaction, manage feedback, and provide pre- and post-procedure assistance.
- Doctor Support: Organize schedules and ensure readiness for consultations and surgeries. Maintain diary of appointments and other schedules. Daily administrative work.

Qualifications:
- Strong communication, organizational, and multitasking skills.




- Excellent spoken and written English with 4-5 years’ experience in customer facing jobs
- Excellent spoken Hindi and ideally Marathi
- Experience in hospitality / luxury hotel / airlines / previous EA preferred
- Proficiency in MS Office and clinic management software.
- Ideally strong typing skills with good typing speed
- Technology savvy and ready to learn current skills

Working Hours: 09am -5pm

Job Types: Full-time, Permanent

Pay: ₹20,000. per month – negotiable depending on prior experience and skills

Experience: Ideally have 4-5 years prior experience in customer care / front desk management / executive assistant role

Educational qualification –graduation from a good college is desirable but more emphasis on past experience / communication skills / enthusiasm / ability to learn / personality and likability

Work Location: In person

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Secretary (Mumbai)
🏢 Dr Nishant Kumar
📍 Mumbai