Key Responsibilities

- Administer and support Microsoft SCCM / MECM (Microsoft Endpoint Configuration Manager) infrastructure.

- Perform application packaging, software distribution, and deployment across enterprise endpoints.

- Manage Windows patching and security updates using SCCM.

- Create and manage SCCM collections, packages, applications, deployments, and task sequences.

- Perform Operating System Deployment (OSD), imaging, and Windows build activities.

- Monitor deployment status and troubleshoot failed software installations and patch deployments.

- Manage SCCM client installation, configuration, health, and remediation.

- Perform hardware and software inventory management and generate compliance reports.

- Configure and maintain Software Update Points (SUP) and related patching activities.





- Troubleshoot SCCM infrastructure issues involving distribution points, management points, boundaries, and client communication.

- Work on WSUS integration and Windows update-related issues.

- Support Windows 10/11 endpoint environments.

- Perform root cause analysis for recurring EUC/SCCM incidents.

- Create PowerShell scripts for administration, automation, reporting, and troubleshooting.

- Coordinate with endpoint security, Active Directory, network, application, and infrastructure teams.

- Handle incidents, service requests, problems, and changes according to ITIL processes.

- Maintain technical documentation, SOPs, knowledge articles, and operational procedures.

📌 SCCM System Administrator (Bengaluru)
🏢 Infosys
📍 Bengaluru