30 Sep
|
Infosys
|
Bengaluru
Key Responsibilities
- Administer and support Microsoft SCCM / MECM (Microsoft Endpoint Configuration Manager) infrastructure.
- Perform application packaging, software distribution, and deployment across enterprise endpoints.
- Manage Windows patching and security updates using SCCM.
- Create and manage SCCM collections, packages, applications, deployments, and task sequences.
- Perform Operating System Deployment (OSD), imaging, and Windows build activities.
- Monitor deployment status and troubleshoot failed software installations and patch deployments.
- Manage SCCM client installation, configuration, health, and remediation.
- Perform hardware and software inventory management and generate compliance reports.
- Configure and maintain Software Update Points (SUP) and related patching activities.
- Troubleshoot SCCM infrastructure issues involving distribution points, management points, boundaries, and client communication.
- Work on WSUS integration and Windows update-related issues.
- Support Windows 10/11 endpoint environments.
- Perform root cause analysis for recurring EUC/SCCM incidents.
- Create PowerShell scripts for administration, automation, reporting, and troubleshooting.
- Coordinate with endpoint security, Active Directory, network, application, and infrastructure teams.
- Handle incidents, service requests, problems, and changes according to ITIL processes.
- Maintain technical documentation, SOPs, knowledge articles, and operational procedures.
📌 SCCM System Administrator (Bengaluru)
🏢 Infosys
📍 Bengaluru