About Brite Systems

Brite Systems Inc. is a premier US-based AI-led, digital transformation company and a Top 1% Salesforce Summit Partner with a 4.9/5 CSAT score. For over 20 years, Brite has combined deep Health and Human Services (HHS) expertise with innovative technology solutions to deliver mission-critical outcomes for US government and nonprofit organizations.

Headquartered in Indianapolis with a Global Delivery Hub in Chennai, Brite drives large-scale modernization through AI, managed services, and multi-cloud expertise across Salesforce, AWS, MuleSoft and our proprietary Enlite Accelerator.

Brite has been recognized in the 2026 ‘Fast 25’ ranking of Indiana’s fastest-growing 25 private companies and named a Outstanding Place to Work in Indiana for seven years, reinforcing its client-centric, people-first culture. When you join Brite, you aren't just advancing your career; you are building technology that empowers public sector agencies to serve their communities more effectively and humanely.

Job Summary: We are seeking an experienced Salesforce Developer specializing in Data Cloud and Agent Force technologies to design, develop, and implement advanced customer data platform solutions and AI-powered agent experiences.

- Design and implement Salesforce Data Cloud solutions to unify customer data from multiple sources
- Configure data streams, calculated insights, and identity resolution processes
- Build and maintain data model relationships, computed attributes, and audience segmentation
- Implement real-time data activation and audience publishing to various channels
- Develop custom data connectors and API integrations for external data sources




- Create and optimize data transformation workflows and data preparation processes
- Design and build intelligent AI agents using Salesforce Agent Force platform
- Configure agent capabilities, skills, and knowledge bases for customer service automation
- Implement conversation flows, intent recognition, and natural language processing features
- Integrate agents with existing Salesforce orgs, external systems, and third-party applications
- Develop custom agent actions, prompts, and response templates
- Monitor and optimize agent performance and customer interaction quality
- Develop custom Apex classes, triggers, and Lightning Web Components as needed
- Configure Flow automation and Process Builder for data orchestration
- Implement security controls, data governance, and compliance requirements
- Create and maintain technical documentation and deployment procedures
- Perform code reviews, testing, and quality assurance processes

Required Qualifications:

- Bachelor’s degree in computer science, Information Technology, or related field
- 2 to 5 + years of Salesforce development experience with active certifications
- Hands-on experience with Salesforce Data Cloud
- Experience with Salesforce Agent Force or similar AI agent platforms
- Strong knowledge of Apex, Lightning Web Components, and Salesforce APIs
- Experience with data integration tools, ETL processes,



and real-time streaming
- Understanding of AI/ML concepts, natural language processing, and conversational AI
- Proficiency in REST/SOAP APIs, JSON, XML, and database technologies

Preferred Qualifications:

- Salesforce Data Cloud Consultant certification
- Salesforce Agentforce certification
- Experience with Einstein AI features and Salesforce AI Builder
- Knowledge of customer data platforms (CDPs) and identity resolution
- Experience with cloud platforms (AWS, Azure, Google Cloud)
- Background in customer experience automation and personalization
- Agile/Scrum methodology experience.

Equal Employment Opportunity

Brite Systems is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Recruitment Fraud Alert! There has been an increase in fraud that targets job seekers. Scammers may present themselves to job seekers as Brite Systems employees or recruiters. Please be aware that Brite Systems does not request sensitive personal data from applicants via text/instant message or any unsecured method; does not promise any advance payment for work equipment set-up; and does not use recruitment or job-sourcing agencies that charge candidates an advance fee of any kind.

We encourage you to review and apply to our available job openings at Brite Systems website. For more information on avoiding and reporting scams, please visit the Federal Trade Commissions job scams website.

📌 Salesforce Developer (Chennai)
🏢 Brite
📍 Chennai