SALES SUPPORT & COORDINATORMIHS – Marcellus Exhibitions

Company: Marcellus Exhibitions

Location: Ahmedabad

Department: Sales & Business Development

Employment Type: Full-Time

Experience: 1–3 Years preferred

About the Role

We are looking for a proactive and organised Sales Support & Coordinator to support our Business Development and Sales team for MIHS.

The role will involve lead management, client follow-ups, sales coordination, data management, documentation, and communication with exhibitors and prospective clients.

The ideal candidate should be confident in communication, comfortable with Excel/CRM systems, disciplined with follow-ups, and capable of coordinating multiple tasks in a fast-paced exhibition setting.

Key Responsibilities

Sales Support

- Support the Sales/BDM team in managing daily sales activities.
- Follow up with prospective exhibitors through calls, WhatsApp and email.
- Maintain and update the sales lead database.
- Track enquiries, follow-ups, quotations and booking status.
- Coordinate with BDMs to ensure no lead or follow-up is missed.
- Share brochures, floor plans, quotations and other sales material with clients.
- Maintain daily and weekly sales reports.

Client Coordination

- Communicate professionally with existing and prospective exhibitors.
- Understand basic client requirements and coordinate with the concerned BDM/team member.
- Assist clients with booth/space availability, participation details and documentation.
- Coordinate after-sales requirements with internal teams.
- Maintain proper records of client communication and commitments.

Data & Reporting

- Maintain accurate Excel/CRM records of leads and clients.
- Prepare daily follow-up reports and sales activity reports.
- Update lead status, next follow-up date, client response and booking stage.
- Monitor pending payments, documents and other sales-related requirements.
- Prepare MIS reports for management whenever required.





Exhibition Coordination

- Coordinate with internal teams for exhibitor requirements.
- Assist in collecting exhibitor information, company profiles, logos and required documents.
- Support the team before, during and after the exhibition.
- Coordinate with exhibitors and internal departments for smooth execution.

Required Skills
- Excellent communication and follow-up skills.
- Good spoken and written English.
- Good knowledge of MS Excel / Google Sheets.
- Comfortable using WhatsApp, email and CRM/database systems.
- Strong organisational and coordination skills.
- Ability to maintain accurate records.
- Good telephone etiquette and client-handling skills.
- Ability to work under deadlines and manage multiple follow-ups.
- Positive attitude and strong ownership of assigned responsibilities.

Preferred Profile
- 1–3 years of experience in sales support, inside sales, tele-calling, customer coordination, exhibition/events, or business development support.
- Experience in exhibitions, B2B sales or event management will be an advantage.
- Candidates with strong communication and coordination skills but from other B2B industries may also apply.

Key Performance Areas (KPIs)
- Daily follow-up completion.
- Lead database accuracy.
- Response and follow-up discipline.
- Number of qualified leads supported.
- Sales team support and coordination.
- Timely quotation/document sharing.
- Client response tracking.
- Conversion and booking support.
- Timely submission of daily/weekly reports.

What We Look For Organised | Responsible | Proactive | Good Communicator | Follow-up Driven | Detail-Oriented | Team Player

If you are someone who enjoys talking to clients, managing follow-ups, working with sales teams and making sure things get done on time, this role could be a good fit.

Apply

Interested candidates can share their CV along with current location, total experience, current/last salary and expected salary.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Sales Support Co-ordinator (Naroda)
🏢 Valleywise Health
📍 Naroda