Position - Sales Manager- Gold Loan

Location - Multiple Locations

Roles & Responsibility:

- Identify branches and potential locations for GoldLoan business based on market surveys, competition mapping (NBFCs & banks) and volume analysis.
- Increase distribution channels by identifying nonbranch avenues for GoldLoan sales.
- Achieve a minimum GoldLoan productivity of 40 lacs per month on recent business and ensure 80 % regeneration on eligible customers.
- Recruit dedicated manpower for GoldLoan (GoldLoan Officers/Territory Managers) to drive customer acquisition.
- Grow the AUM base for GoldLoan solutions while meeting revenue, cost, profitability, and portfolioquality targets.
- Collaborate with the BusinessLoan Product Head to offer bestinclass funding/multifunding solutions and appropriately incentivise key DSTs.
- Ensure timely renewals of GoldLoan customers to retain the existing client base.




- Maintain strong relationships with valuers and valuation agencies.
- Train GoldLoan officers on potential fraud and fraud prevention measures.
- Design a fulfilling customer journey that leads to customer delight and positions IDFC First as the banking partner of choice.
- Ensure successful adoption of internal compliance and regulatory frameworks across the business.

- Recommend process changes to improve service efficiency and quality across the assigned area.

• Propose improvements to processes and policies across Retail Banking to drive operational efficiencies and highquality customer service.
- Leverage inhouse synergies through collaboration with internal stakeholders.

📌 Sales Manager - Gold Loan (Chhattisgarh)
🏢 Worklooms Consulting
📍 Chhattisgarh