- AMC Renewal & Sales: Proactively identify, renew, and expand Annual Maintenance Contracts (AMC) to ensure consistent service revenue.
- Business Growth: Generate recent leads and convert repair/modernization opportunities (T-business).
- Team Leadership: Lead, mentor, and drive the service sales team to achieve regional revenue targets, ensuring alignment between sales strategies and field execution.
- Customer Relations: Meet property managers/owners, assess needs, and maintain "Customer History Cards" for key accounts.
- Negotiation & Contracts: Prepare sales proposals, negotiate contracts, and finalize agreements within set timelines.
- Technical Support Coordination: Collaborate with service teams/supervisors to ensure customer satisfaction and safety standards.
- Account Receivables: Responsible for collections and ensuring timely payments from customers.