Sales & Channel Operations Executive – Hullo
Location: Juhu (office + field visits) · Reports to: Gautam Gupta, Co-Founder · Type: Full-time
About Hullo
Hullo makes clean-label fruit, nut and protein bars with no preservatives, made in our own kitchen. We sell through quick-commerce (Blinkit, Swiggy Instamart), Amazon and 20+ offline retailers – Nature's Basket, Noble Plus, Urban Platter, cafés, gyms and schools. Because our products have a limited shelf life, freshness and zero returns/expiry at retailers matter as much as sales.
The role
You will own day-to-day sales operations across all our channels. Much of the routine work – requesting retailer reports, computing monthly order suggestions, batch/expiry checks, reminders and dispatch hand-offs – is already automated. Your job is to run that system, act on what it surfaces, and grow the channels.
What you'll do
1. Offline retailers (~22 accounts)
Own relationships with store owners, buyers and category managers; be their single point of contact.
Call retailers who haven't shared their monthly sales & stock report, and chase any missing contacts.
Follow up on invoices overdue by 30+ days (Zoho sends reminders; you make the call).
Act on expiry-risk (RTV) alerts: push in-store visibility, move stock to faster stores, or pull back before expiry.
Log every call in Notion ("DD-MMM: call – outcome") and keep the per-retailer P&L; / inventory sheets updated.
Onboard recent retailers: terms, Zoho customer, Notion entry, first order.
Handle retailer questions on pricing, discounts, credit and returns (with Gautam's approval where needed).
2. Quick-commerce – Blinkit & Swiggy Instamart
Review weekly sales, inventory and ads reports (auto-downloaded and summarised every Monday) and act on the follow-ups.
Plan purchase orders / replenishment so we avoid stockouts and ageing stock at dark stores.
Manage ad campaigns, budgets and discounts; track ROAS.
Raise and follow up support tickets and claims (lost stock, payouts, listing issues).
3. Amazon
Manage listings, content, pricing and inventory (FBA / seller-fulfilled).
4. Running the system
Work from the daily "Retail – calls for today" email and the Notion Retailers tracker and Master Tasks.
Coordinate with Gargi (dispatch & warehouse) so approved orders ship on time with the right batches.
Flag sheet or data problems early; suggest improvements to the automation.
2–4 years in FMCG / D2C sales, key-account management or e-commerce / quick-commerce operations.
Hands-on with Blinkit, Instamart or Amazon seller/brand panels (ads + inventory) – a strong plus.
Comfortable with Excel / Google Sheets; able to read sales, stock and ageing data and spot problems.
Organised and follow-through driven: nothing slips, every call is logged.
Confident on the phone with store owners and buyers; good written English and Hindi (Marathi a plus).
Comfortable using Notion, Gmail and Zoho Books, and working alongside AI-driven automation.
Willing to visit stores in Mumbai when needed.
What success looks like (first 90 days)
Every active retailer sends its monthly report, and every overdue call is made and logged.
Zero expired stock / returns at retailers; no avoidable stockouts on Blinkit, Instamart or Amazon.
Overdue receivables (30+ days) steadily reduced.
Clear weekly view of sales and ad spend by channel.
2–3 new retailers onboarded.
Why join
Own a multi-channel sales function end-to-end at a fast-growing food brand.
Work directly with the founder; learn quick-commerce, e-commerce and modern trade together.
A system that does the routine work, so you can focus on retailers and growth.
📌 Sales Executive (Mumbai)
🏢 Hullo
📍 Mumbai