We are looking for an experienced, energetic and hands-on Retail Manager to lead the day-to-day operations of our fine jewellery showroom and help us build the next phase of our business.
With a legacy dating back to 1947, we are now looking to build a more professional, process-driven and customer-focused retail organisation.
What you will be responsible for:
- Lead, manage, hire the showroom sales team
- Drive monthly and annual sales targets
- Monitor individual salesperson performance
- Build a strong follow-up and customer relationship culture
- Manage daily showroom operations and discipline
- Improve customer experience and conversion
- Coordinate with production and inventory teams
- Ensure proper CRM and customer database management
- Support local marketing and customer acquisition initiatives
- Prepare and review daily/weekly sales reports
Who we are looking for:
- 5+ years of experience in jewellery / luxury retail / premium retail
- Strong sales and team-management skills
- Target-oriented and commercially driven
- Excellent communication and customer-handling abilities
- Comfortable working in a hands-on workplace
- Strong understanding of CRM, follow-ups and sales conversion
- Mumbai-based candidates preferred
This is an important role for us. We are not looking for someone to simply manage a showroom. We are looking for someone who can build a high-performing retail team and help take the business to its next stage of growth.
Location: Khar West, Mumbai
Experience: 5+ years
Interested? Please DM me with your profile or send your CV.