Role & responsibilities

Key Responsibilities

- Welcome and greet visitors, clients, and employees in a professional manner.

- Manage the front desk and ensure smooth reception operations.

- Handle incoming and outgoing telephone calls and direct them to the appropriate departments.

- Maintain visitor records and issue visitor passes as per company policy.

- Coordinate meeting room bookings and ensure meeting arrangements are in place.

- Manage incoming and outgoing mail, courier services, and deliveries.

- Provide administrative support such as data entry, filing, and document management.

- Assist employees and guests with inquiries and provide accurate information.

- Maintain cleanliness and organization of the reception area.

- Coordinate with housekeeping, facilities,



and security teams for smooth office operations.

- Monitor office supplies and raise requisitions when required.

- Handle customer or visitor concerns professionally and escalate issues when necessary.

- Ensure adherence to company policies, safety, and security procedures.

Required Skills

- Excellent verbal and written communication skills.

- Professional appearance and positive attitude.

- Solid customer service and interpersonal skills.

- Proficiency in Microsoft Office (Word, Excel, Outlook).

- Ability to multitask and work under pressure.

- Good organizational and time-management skills.

📌 Receptionist / Guest Relation Executive (Mumbai)
🏢 IndiaFirst Life
📍 Mumbai