Receptionist and telecaller (Ashoknagar)

Receptionist and telecaller (Ashoknagar)

30 Sep
|
R.C.Reddy IAS Study Circle
|
Ashoknagar

30 Sep

R.C.Reddy IAS Study Circle

Ashoknagar

Company: R.C. Reddy IAS Study Circle

Location: Ashok Nagar, Hyderabad

Job Type: Full-Time

Joining: Immediate Joiners Preferred

Job Summary

R.C. Reddy IAS Study Circle is looking for a proactive and professional Telecaller to join our team. The candidate will be responsible for communicating with students, parents, and prospective aspirants, providing accurate information about courses and programs, handling enquiries, and supporting the admissions.

The ideal candidate should have excellent communication skills, a professional approach, and the ability to interact confidently with students and parents.

Key Responsibilities

- Handle inbound and outbound calls from students, parents, and prospective IAS/competitive exam aspirants.
- Provide accurate information regarding courses, batches, admissions, fees, schedules, study programs, and other institute-related activities.
- Follow up with prospective students and assist them throughout the admission enquiry process.
- Understand student requirements and guide them towards appropriate courses or programs.
- Maintain professional and courteous communication with students and parents.




- Coordinate with the admissions, academic, and administrative teams to address student queries.
- Maintain proper records of calls, enquiries, follow-ups, and admissions in the CRM/database.
- Conduct timely follow-ups with prospective students and update their enquiry status.
- Assist students with basic information regarding classes, study materials, test series, and institute facilities.
- Follow the rules, policies, and professional standards of the institution.

Desired Skills
- Excellent verbal communication skills.
- Valuable Telugu, English, and Hindi communication skills will be an advantage.
- Friendly, patient, and professional approach towards students and parents.
- Basic computer and MS Office/CRM knowledge.
- Good follow-up and coordination skills.
- Ability to work independently as well as with a team.
- Prior experience in telecalling, admissions, education, or customer support will be an advantage

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Receptionist and telecaller (Ashoknagar)
🏢 R.C.Reddy IAS Study Circle
📍 Ashoknagar

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