Qualifications

Must Have Skills/Project Experience/Certifications:

4-7 years of hands-on experience with the Qualtrics XM Platform.

Experience leading end-to-end implementation of Customer Experience (CX) and/or Employee Experience (EX) programs.

Strong expertise in survey design, workflows, dashboards, reporting, and XM Directory.

Experience gathering business requirements and translating them into Qualtrics solutions.

Experience with Qualtrics integrations (APIs, CRM, HRIS) and platform configuration.

Strong analytical, problem-solving, stakeholder management, and client communication skills.

- Experience leading client discussions, solution design, and mentoring junior team members.

Certification

Qualtrics Platform Essentials and/or Qualtrics XM for CX/EX Expert Certification (preferred).

Legacy Qualtrics CX/EX Technology Consultant certifications are also acceptable





Good to Have Skills/Project Experience/Certifications:

Deliver Outcomes - Demonstrate a bias for speed and execution with sense of urgency.

Operate as a Team Player - Work together to drive solutions with cross functional teams.

Build Strong Partnerships - Demonstrate integrity and build trust with others.

Strive for Excellence - Motivate self and others to achieve high standards and continuously improve.

Effective communications skills: oral, written and listening.

Comfortable with agile, dynamic, fast paced work setting.

- Ability to learn new tools / technologies.

Education

- BE/B.Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university

📌 Qualtrics-Consultant Technical (Bengaluru)
🏢 Deloitte US-India Offices
📍 Bengaluru