Quality Control Manager Roles & Responsibilities

- Manage overall Quality Control activities for water purifier manufacturing and assembly.

- Establish and monitor incoming, in-process and final quality inspection standards.

- Ensure quality of critical components such as RO membranes, pumps, PCBs, SMPS, filters, valves, tanks and fittings.

- Monitor production processes and reduce defects, rejection, rework and scrap.

- Develop and implement SOPs, inspection standards, control plans and quality checklists.

- Conduct Root Cause Analysis, CAPA, 5 Why, Fishbone and 8D for quality issues.

- Manage supplier quality, supplier rejections, audits and corrective actions.

- Analyze customer complaints, warranty failures and field quality issues and drive corrective actions.

- Work with R&D; and Production for recent product development,



testing and quality validation.

- Ensure product testing for leakage, electrical safety, pump performance, water flow, TDS, UV/UF/RO functionality and auto cut-off.

- Monitor key quality KPIs such as FPY, rejection %, supplier PPM, warranty failures and customer complaints.

- Lead, train and develop the QC engineers, inspectors and testing team.

- Conduct process and product audits and ensure compliance with the Quality Management System.

- Drive continuous improvement, 5S, Kaizen and quality-cost reduction initiatives.

- Prepare and present monthly quality MIS and improvement plans to management.

📌 Quality Control Manager (New Delhi)
🏢 neeraj shukla
📍 New Delhi