About the Role:

We are looking for an experienced Project Manager to lead cross-functional projects for our US-based Direct-to-Consumer (D2C) e-commerce business. You will own end-to-end delivery of initiatives across website, marketing, operations and technology, working closely with US stakeholders to keep projects on time, on budget and aligned with business goals.

Key Responsibilities:

- Plan, execute and deliver multiple D2C e-commerce projects from initiation to closure, covering scope, timelines, budget and quality.
- Manage store and platform initiatives on Shopify, Shopify Plus, Magento or similar, including site enhancements, migrations, integrations and new feature launches.
- Coordinate with marketing, creative, tech, supply chain, customer support and finance teams to run product launches, seasonal campaigns and promotions (BFCM, holiday sales, etc.).
- Act as the primary point of contact for US-based stakeholders, running regular status calls, reports and escalations across time zones.
- Define project plans, milestones, dependencies and resourcing; track progress with tools such as Jira, Asana, ClickUp or Monday.com.
- Identify risks and blockers early, and put mitigation plans in place.
- Work with 3PL and fulfilment partners, payment gateways, and third-party vendors and apps to ensure smooth order-to-delivery operations.
- Track KPIs such as conversion rate, AOV, CAC, return rate and delivery TAT, and drive process improvements.
- Lead sprint planning, stand-ups and retrospectives, following Agile/Scrum practices.
- Maintain clear documentation, SOPs and project reports for leadership.
- Mentor and coordinate with team members,



and build a culture of ownership and accountability.

Required Qualifications:

- 7+ years of project management experience, with a substantial portion in D2C e-commerce.
- Proven experience managing projects for a US-based business or US clients, with a strong understanding of US customer expectations, compliance and peak-season demands.
- Hands-on experience with e-commerce platforms (Shopify / Shopify Plus / WooCommerce /

Magento / BigCommerce).
- Strong knowledge of project management methodologies (Agile, Scrum, Waterfall).
- Experience with PM tools (Jira, Asana, Trello, ClickUp, Monday.com).
- Excellent communication, stakeholder management and negotiation skills.
- Strong problem-solving, prioritisation and time management abilities.
- Comfortable working in US time-zone overlap hours.
- Bachelor's degree in Engineering, Business, IT or a related field.

Preferred Qualifications:

- PMP, PRINCE2, CSM or similar certification.
- Exposure to marketing tech, ERP/OMS/WMS systems, and analytics tools (GA4, Klaviyo, etc.).
- Experience with CRO, marketplace integrations (Amazon, Walmart) or subscription models.
- Experience managing offshore or distributed teams.

Key Skills

Project Planning · Stakeholder Management · D2C E-commerce · Agile/Scrum · Shopify · Risk

Management · Vendor & 3PL Coordination · Cross-functional Leadership · Reporting & KPIs

What We Offer

- Chance to work on a fast-growing US D2C business.
- Competitive salary and performance-linked incentives.
- Learning and growth opportunities.

How to Apply

Send your CV to [email protected] with the subject line: Project Manager – D2C E-commerce –Gurgaon.

📌 Project Manager (Gurugram)
🏢 altRX
📍 Gurugram