- Manage and build robust customer relationships
- Handle client onboarding, training and ongoing support
- Resolve customer queries and issues
- Monitor customer satisfaction and engagement
- Maintain CRM records and prepare reports
- Coordinate with internal teams for smooth program delivery
- Travel regularly to client/school locations
What we’re looking for:
- Bachelor’s degree
- Excellent communication and interpersonal skills
- Strong problem-solving and customer-handling skills
- Good organizational and time-management skills
- Comfortable with regular travel
- Experience in Education/EdTech/Customer Success/Training is an advantage
Interested candidates can apply here: https://kidvento.keka.com/careers/jobdetails/82897