Program Manager – Virtual Events

Location: Gurgaon/Delhi NCR (hybrid) | Experience: 6–10 years | Reports to: Director

About the role

Technofocus runs large-scale technical enablement programs for global technology companies. We're building a virtual events practice to deliver 150+ live and simu-live workshops a quarter across the AMER, EMEA and APAC time zones. You'll own this program from start to finish: calendar, platform, team, client relationship and results.

What you'll do

Own the quarterly events calendar, from workshop intake to post-event reporting

Be the main point of contact for client program owners, and run weekly status calls and quarterly business reviews

Lead a team of about 8–10: platform builders, virtual event producers, editors and support/reporting staff

Oversee the full event lifecycle on Cvent: registration sites, email journeys, the attendee experience and integrations

Plan producer shift rosters to cover all 3 time zones, including AMER evening hours

Run simu-live operations: recording approvals, file readiness and live Q&A; moderation

Manage speaker readiness: onboarding, tech checks, run-of-show and rehearsals





Deliver hackathons with multiple time zones, breakouts and mentor coordination

Track KPIs (registration-to-attendance rate, satisfaction scores, completion rates, incident count) and publish dashboards

Build SOPs, templates and checklists so delivery scales without adding headcount

Handle escalations during live events and write post-incident reviews

What you need

8+ years in event or program management, including 3+ years running virtual events or webinars at scale

Hands-on experience with Cvent (Attendee Hub, Webinar or Event Management). ON24, Zoom Events or Teams Webinars experience is a plus.

A track record of running 30+ events a quarter at the same time

Experience managing a team of 5 or more

Experience delivering to enterprise or global tech clients, with robust stakeholder communication

Comfort with Excel/Power BI reporting

Flexibility to cover US time zone events a few evenings a week

Nice to have

Background in technical training or partner enablement programs

Experience running hackathons

PMP, CSM or CMP certification

📌 Program Manager-virtual Events (Mumbai)
🏢 Technofocus
📍 Mumbai