What you will be responsible for

Own assigned initiatives, managing scope, timelines, dependencies, risks, and issues through delivery

Track benefits realization and delivery outcomes across the product portfolio, ensuring initiatives deliver measurable business value and support operational efficiency objectives

Leverage deep understanding of Agency Lending / Securities Borrowing and Lending (SBL) Collateral Management across multiple asset classes

Partner with Risk to proactively manage processing risk and embed appropriate controls

Collaborate with Technology, Operations, and Risk teams to ensure aligned and effective product delivery

Define business problems and design solutions through detailed process mapping and analysis using tools such as DrawIO

Assess end‑to‑end processes to reduce manual touchpoints, eliminate bottlenecks, and strengthen controls

Establish close connections with business partners to assess process and system enhancement opportunities and understand business requirements.

Elicit, analyze, and document business requirements, ensuring alignment with stakeholder needs

Define, measure, and track KPIs and KRIs across key milestones

Manage project plans and milestone delivery to ensure deadlines are clearly defined and met

Coordinate activities across multiple initiatives and stakeholder groups

Identify, escalate, and resolve risks and issues,



driving timely decision‑making and progress to resolution

Act as a liaison across workstreams to drive alignment on plans, status, and risk reporting

Oversee User Acceptance Testing (UAT) to confirm solutions meet business requirements and support successful releases

Support strategic initiatives, technology enhancements, and ad hoc requests

Promote knowledge sharing and best practice adoption across the Operations user base

Establish forums for ongoing engagement with stakeholders, acting as the point of contact for product related questions and ongoing collaboration

Communicate program and project status to senior management and stakeholders on a regular and ad hoc basis

Education & Preferred Qualifications

10+ years of experience in Financial or Asset Services as a program manager or product owner, delivering high‑impact, cross‑functional initiatives across global teams and business units

Bachelor’s degree in Finance, Technology, or an equivalent field

Robust understanding of risk management, controls, and controls design frameworks

Solid knowledge of the institutional marketplace, asset classes, and investment product offerings

Professional certifications such as CSPO, PSPO, PMP, PRINCE2, Agile/Scrum, Six Sigma, Lean, or Change Management are preferred

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📌 Product Owner (Bengaluru)
🏢 Mphasis
📍 Bengaluru