Process Trainer - International Process (Gurugram)

Process Trainer - International Process (Gurugram)

30 Sep
|
Mastermind Network
|
Gurugram

30 Sep

Mastermind Network

Gurugram

We are hiring for Customer Support - Voice process across Levels.

Proving support in voice process - Payments/ Billing/ Payroll etc

Exp : 3 - 8 yrs

Loc: Gurgaon

Shifts : US shifts

Roles

-Providing training for international voice support, handling inbound customer queries, billing and account resolution

-Handled inbound customer support for US clients

- Delivered first call resolution (FCR) to enhance customer experience.

-Resolving complex inquiries, ensuring regulatory compliance and enhancing operational efficiency

📌 Process Trainer - International Process (Gurugram)
🏢 Mastermind Network
📍 Gurugram

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