Your Role and Responsibilities:

As a Process Associate Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts.

Your primary responsibilities include

Coordinate activities associated with Order management

Recognize potential threats and suggest suitable actions

Adhere to SLAs and timelines

Required Education:

Bachelor's Degree

Preferred education

Master's Degree

Required Technical and Professional Expertise:

Graduate with 0-1 year of experience in a Healthcare domain

Ability to handle queries through calls and email follow-ups

Readiness to work in shifts as needed for the job

Strong communication abilities with fluency

Ability to work under pressure

Preferred Technical and Professional Experience:

Proficient in MS Office applications

Self-directed and ambitious achiever

Meeting targets effectively

Demonstrated ability to analyze complex data, complemented by robust interpersonal and organizational skills

Years of Experience:

0 - 1

📌 Process Associate Order Management - Health Care (Voice) (Gurugram)
🏢 IBM
📍 Gurugram