30 Sep
|
Vipsa Talent Solutions
|
Bengaluru
30 Sep
Vipsa Talent Solutions
Bengaluru
Job Title : Pre Sales Specialist
Location: Bangalore
Experience: Minimum 3 Years
Industry: Real Estate
Work Week: 6 Days (Weekends Working)
Role Overview
We are looking for a Pre-Sales Specialist to manage leads, drive site visits and bookings, and coordinate with customers, contact centre agents, and Relationship Managers.
Key Responsibilities
- Drive site visits and bookings and follow up with customers to reduce drop-offs and reschedule missed visits.
- Coordinate site visits from confirmation until the customer reaches the site.
- Speak with customers over calls, understand their requirements, and address basic queries.
- Coordinate with contact centre agents to improve site visit bookings and track visit outcomes.
- Maintain accurate and updated lead records in Salesforce, including lead status, interactions, follow-ups, and lead hygiene.
- Run email and WhatsApp campaigns to nurture leads and drive site visits.
- Hand over qualified leads and confirmed visits to Relationship Managers and follow up on outcomes.
- Track daily follow-ups, bookings, and site visits and share regular performance updates.
Requirements
- Graduate in any discipline.
- Minimum 3 years of experience in pre-sales, lead management, or customer coordination.
- Prior experience in the real estate industry is essential.
- Hands-on experience with Salesforce is mandatory.
- Experience in lead management, CRM data management, and lead hygiene.
- Experience coordinating with contact/call centre agents.
- Positive communication and customer-handling skills
- Target-oriented and comfortable managing multiple follow-ups.
Work Location: In person
📌 Pre Sales Specialist (Bengaluru)
🏢 Vipsa Talent Solutions
📍 Bengaluru