- Assist patients and attendants with hospital processes and service-related queries.
- Coordinate with clinical and support departments to ensure smooth patient flow.
- Support admission, discharge, and appointment processes.
- Make outbound calls to potential customers / leads or handle incoming customer queries.
- Pitch company products/services and convert leads into sales, bookings, or inquiries.
- Maintain customer relationship records and update interaction status in CRM or Excel.
- Address customer questions, resolve complaints, and follow up regularly with prospect leads.
- Meet daily, weekly, and monthly call and conversion targets
Requirements & Qualifications: Language: Fluent in spoken Tamil,English (Required). Basic understanding of Hindi is a plus.
Education: Any Graduate .
Experience: 0 to 2 years in telesales, telecalling, customer support, or voice processes (Freshers welcome).
Skills: Excellent communication, persuasive persuasion skills, active listening, and basic computer knowledge (MS Excel).