Operations Manager – FoodWhisperer

Location: Hoodi, Bengaluru

Company: Gokhana

Business Unit: FoodWhisperer – A Subsidiary of Gokhana

Experience: 5–8 Years

Employment Type: Full-Time

About Gokhana

Gokhana is a growing food-tech and workplace food solutions company focused on delivering quality food and hospitality experiences across corporate and institutional environments.

About FoodWhisperer

FoodWhisperer is a subsidiary of Gokhana, providing professional food and hospitality solutions to corporate clients and large-scale workplaces.

We are looking for an experienced Operations Manager to oversee the overall operations of the FoodWhisperer kitchen in Hoodi, Bengaluru.

Key Responsibilities

- Manage end-to-end daily operations of the FoodWhisperer kitchen.
- Ensure smooth coordination between kitchen, stores, procurement, service and support teams.
- Monitor food production, quality, hygiene and timely service delivery.
- Plan and manage manpower deployment, shifts and daily operational requirements.
- Monitor food cost, wastage, consumption and operational expenses.
- Ensure adequate availability of raw materials in coordination with the Stores and Procurement teams.
- Ensure compliance with FSSAI, food safety, hygiene and safety standards.
- Develop and implement SOPs and ensure adherence to operational processes.
- Monitor kitchen productivity and identify opportunities for operational improvement.
- Handle client coordination and resolve operational/service-related concerns.
- Track customer feedback and implement corrective actions.




- Conduct regular operational checks and ensure timely closure of observations.
- Coordinate with HR for manpower, attendance, employee issues and workforce requirements.
- Coordinate with Finance, Procurement, Stores and Quality teams for smooth operations.
- Prepare operational MIS, manpower reports, consumption reports and other reports as required.
- Manage escalations and ensure timely resolution of operational challenges.

Requirements
- Bachelor's degree in Hotel Management, Hospitality, Operations, Business Administration or a related field.
- 5–8 years of relevant experience in food service, institutional catering, corporate cafeteria, central kitchen, QSR or hospitality operations.
- Strong experience in team and manpower management.
- Good knowledge of food safety, hygiene and FSSAI requirements.
- Understanding of food cost, inventory, wastage and operational cost control.
- Strong leadership, communication and problem-solving skills.
- Ability to manage high-volume food operations in a fast-paced setting.
- Candidates with corporate catering / institutional food service experience will be preferred.
- Candidate should be comfortable working from Hoodi, Bengaluru.

Key Skills

Operations Management | Food Service Operations | Kitchen Operations | Team Management | Manpower Planning | FSSAI | Food Safety | Cost Control | Inventory Management | Client Management | SOP Compliance | MIS

Why Join Us?

Be part of FoodWhisperer, a subsidiary of Gokhana, and contribute to building efficient and customer-focused workplace food and hospitality operations.

Location: Hoodi, Bengaluru

📌 Operations Manager (Bengaluru)
🏢 GoKhana
📍 Bengaluru