- Coordinate with Logistics, Accounts, Operations and Dispatch regarding all ongoing and pending activities.
- Follow up individually with the concerned departments and obtain regular, specific updates on the status of work.
- Consolidate and communicate updates to the CMO at a frequency dictated by the situation and urgency.
- Take instructions from the CMO and ensure that assigned actions are followed through to completion.
- Closely monitor orders that need to be arranged or dispatched at short notice, coordinating with all concerned departments to ensure timely execution.
- Track urgent orders and immediately highlight any delays, bottlenecks or issues requiring Management intervention.
- Follow up persistently until pending matters are closed rather than merely passing information between departments.
- Coordinate between departments to ensure that commitments,
deadlines and dispatch schedules are met.
- Maintain proper records of pending actions, follow-ups and status updates.
- Visit locations within Mumbai as and when required for coordination, follow-up or other activities assigned by Management.
- Be comfortable handling changing priorities and urgent requirements during the course of the day.
- Use digital tools, spreadsheets, email, WhatsApp and e-commerce/business platforms effectively for coordination and reporting.
- Be available on the phone after office hours when required for urgent operational matters.