: Operations Executive – Air Ticketing, FIT Bookings & MICE Groups

Position: Operations Executive

Department: Travel Operations

Location: [Location]

Experience: 2-5 Years

Job Summary

We are seeking a energetic and detail-oriented Operations Executive with hands-on experience in Air Ticketing, FIT (Free Independent Traveller) Bookings, and MICE Group Operations. The ideal candidate should possess strong knowledge of GDS systems, airline fare constructions, visa processing, and end-to-end travel coordination to ensure seamless travel experiences for corporate and leisure clients.

Key ResponsibilitiesAir Ticketing

- Handle domestic and international flight bookings, reissues, cancellations, and refunds.
- Monitor airline schedules, fare rules, and travel advisories.
- Coordinate with airlines and suppliers for special requests and operational support.
- Ensure accurate ticket issuance and compliance with airline policies.

FIT Bookings
- Manage end-to-end FIT travel arrangements including flights, hotels, transfers, sightseeing, and travel insurance.
- Coordinate with domestic and international suppliers for rates and confirmations.
- Prepare itineraries, vouchers, and travel documents.
- Ensure timely delivery of services and high customer satisfaction.

MICE Group Operations
- Manage operational requirements for MICE and group movements.
- Coordinate group flight reservations, rooming lists, transfers, and event logistics.
- Liaise with hotels, airlines, transport providers, and destination management companies.
- Track group deadlines, payments, and travel documentation.
- Handle last-minute operational changes and provide on-trip support when required.





Visa & Documentation
- Process visa applications for various destinations.
- Guide clients regarding visa requirements and documentation.
- Maintain updated knowledge of visa regulations and travel policies.
- Ensure timely submission and follow-up of visa applications.

Required Skills & Qualifications
- Graduate in Travel & Tourism or any relevant discipline.
- Minimum 2-5 years of experience in travel operations.
- Strong knowledge of GDS systems such as Amadeus, Galileo, or Sabre.
- Sound understanding of international and domestic airfare calculations and routing.
- Experience in handling FIT bookings and MICE group operations.
- Good knowledge of visa processes and travel documentation requirements.
- Proficiency in MS Office (Excel, Word, Outlook).
- Excellent communication and coordination skills.
- Ability to work under pressure and manage multiple bookings simultaneously.

Preferred Skills
- Knowledge of travel insurance and foreign exchange procedures.
- Experience with corporate travel management.
- Familiarity with CRM and travel booking platforms.
- Strong problem-solving and customer service skills.

Key Competencies
- Attention to Detail
- Time Management
- Vendor Management
- Customer Service Orientation
- Teamwork and Collaboration
- Negotiation Skills
- Operational Excellence

Job Type: Full-Time Industry: Travel & Tourism / Destination Management / Corporate Travel

This role offers an excellent opportunity for travel professionals passionate about airline ticketing, FIT operations, MICE group management, and visa coordination

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Operations Executive (Aundh)
🏢 NSK Travels
📍 Aundh