Role & responsibilities

This role is a dual-charter position covering executive assistance to the Director and operational coordination across E-Com/Q-com & Packaging Manufacturing business.

Key responsibilities include

- Managing the Directors calendar, appointments, meetings and travel arrangements; screening and

prioritising calls, emails and correspondence.
- Preparing agendas, minutes, action trackers, reports, MIS and presentations, and following up with teams

for timely closure.
- Maintaining confidential files, contracts, licences and business documents and coordinating with CAs,

consultants, bankers, vendors and government liaisons as required.
- Coordinating E-com/Q-com order processing, packing, dispatch, inventory, replenishment, marketplace/quick-

commerce account activities, logistics issues and key e-commerce performance metrics.




- Coordinating Packaging production planning, raw-material availability, dispatch schedules, institutional/B2B

order status, vendor follow-ups, quality issues and production bottlenecks.
- Acting as a single point of coordination between the Director and department heads across sales,

production, finance, HR and logistics.
- Preparing and consolidating daily, weekly and monthly operational reports and dashboards; tracking

approvals, payments and decisions requiring the Directors sign-off.
- Supporting recruitment coordination, vendor onboarding, office administration and identification of

process improvements.

📌 Operations Manager cum EA (Surat)
🏢 M Square Business Solutions
📍 Surat