We are looking for a proactive and organized Operations Executive to manage day-to-day operational activities, coordinate with internal teams, maintain accurate records, and ensure smooth execution of processes.

The ideal candidate should have good communication skills, strong follow-up abilities, attention to detail, and the ability to manage multiple tasks efficiently.

Key Responsibilities

- Manage and monitor day-to-day operational activities.
- Coordinate with internal teams to ensure smooth workflow and timely task completion.
- Maintain and update operational records, reports, and databases.
- Track leads, tasks, assignments, and follow-ups as required.
- Coordinate with the sales, counselling, HR, and management teams.
- Monitor team performance and prepare regular operational reports.
- Identify process gaps and escalate operational issues to the concerned team.
- Ensure proper documentation and timely updating of CRM/system records.
- Follow up with team members regarding pending tasks and assigned activities.




- Support management in implementing operational processes and guidelines.
- Handle data verification, allocation, reassignment, and status updates when required.
- Maintain confidentiality and accuracy of company and customer information.
- Assist in improving operational efficiency and maintaining smooth daily processes.

Required Skills

- 14 years of experience in Operations, Administration, Sales Operations, CRM Operations, or a related role.
- Good verbal and written communication skills.
- Strong coordination and follow-up skills.
- Good knowledge of MS Excel / Google Sheets.
- Familiarity with CRM software is an advantage.
- Good analytical and problem-solving abilities.
- Robust attention to detail and organizational skills.
- Ability to work under deadlines and manage multiple responsibilities.
- Ability to coordinate effectively with different teams.

📌 Operations Executive (Mumbai)
🏢 Ample Softech System
📍 Mumbai