We are looking for a organized and responsible Office Administrator cum E-Commerce Executive to manage day-to-day office administration while supporting and coordinating our e-commerce operations.

The ideal candidate should have good communication and computer skills, attention to detail, and the ability to manage multiple tasks efficiently.

Key Responsibilities

Office Administration

- Manage daily office administrative activities and maintain a well-organized office environment.
- Handle incoming calls, emails, correspondence, and basic documentation.
- Maintain office records, files, invoices, and other administrative documents.
- Coordinate with suppliers, service providers, and other external parties.
- Monitor office stationery and other supplies and arrange purchases when required.
- Assist management with scheduling, reports, documentation, and other administrative tasks.
- Maintain employee attendance and assist with basic HR-related administrative work.
- Ensure smooth day-to-day functioning of the office.

E-Commerce Operations

- Manage and update products on e-commerce platforms and the company website.
- Create and maintain accurate product listings, including product names, descriptions, images, prices, and specifications.
- Process and monitor online orders from order placement to delivery.
- Coordinate with warehouse, courier, and logistics teams for timely order dispatch and delivery.
- Monitor order status, cancellations, returns, refunds, and replacements.
- Respond to customer queries received through online platforms, email, phone, or social media.




- Maintain accurate inventory and update stock availability on e-commerce platforms.
- Monitor product pricing, promotions, and offers as instructed by management.
- Prepare regular reports on sales, orders, inventory, returns, and other e-commerce activities.
- Assist in improving product visibility and online sales through basic e-commerce activities.

Required Skills

- Good knowledge of MS Office, Excel, Word, and email communication.
- Basic understanding of e-commerce platforms and online order management.
- Good written and verbal communication skills.
- Strong organizational and time-management skills.
- Ability to handle multiple responsibilities and meet deadlines.
- Attention to detail and accuracy in data entry and documentation.
- Good customer service and problem-solving skills.
- Ability to work independently as well as part of a team.

Qualifications

- Bachelor's degree or equivalent qualification preferred.
- Previous experience in office administration, e-commerce, customer service, or a related field will be an advantage.
- Freshers with good computer and communication skills may also be considered.

Key Performance Areas (KPIs)

- Timely and accurate processing of online orders.
- Accuracy of product listings and inventory updates.
- Timely handling of customer queries and complaints.
- Proper maintenance of office records and documentation.
- Coordination of timely dispatches, returns, and refunds.
- Productive completion of administrative tasks.

Work Location: In person

📌 Office Administrator Cum E-Commerce (Edappal)
🏢 Fineware
📍 Edappal