Role – OCM Consultant

Levels- A to SM

- Collaborate with Change Management Lead, Project Leads and Project Sponsors to determine change management scope and effort
- Apply Organization Change Management (OCM) framework, methodology and tools to create a change strategy to support adoption of the changes
- Conduct Change Impact Assessment (CIA) to identify key impacts, assess change readiness and identify key stakeholders
- Document all impacts of process or tool change to determine user support and resistance
- Develop a Change Management Plan to drive faster adoption and higher utilization of process/system changes
- Work with the Change Management Lead and Project Leads to ensure that change management activities are incorporated into overall project plan
- Support the design, development, delivery, and management of all engagement activities, including communications
- Demonstrate experience in using multiple digital communication channels to engage stakeholders and impacted users across geographies
- Ensure high quality and timely execution of communication plans and strategies by on time design and development of quality communication collaterals – Mailers/ newsletters/ posters/ flyers etc.
- Support training efforts by managing the development and deployment of training materials using effective training channels




- Work with key stakeholders to establish and maintain the commitment necessary to address workforce transition challenges that might arise and implement change deliverables
- Report project level status, metrics, issues, and risks on an ongoing basis to the Executive Leadership

Skills Required

- Experience and knowledge of change management principles, methodologies, and tools
- Team player with solid interpersonal skills and ability to take a leadership role when necessary
- Ability to quickly assimilate and apply new concepts, business models, etc.
- Ability to establish and maintain strong relationships
- Flexible and adaptable; able to work in ambiguous situations
- Excellent business, communications, and interpersonal skills
- Experience in CCA deployment (optional)

Experience

- 3 to 20 years of work experience (depending on level) at a Tier-1 consulting firm or in a corporate communications department
- Bachelor’s degree required. MBA or advanced degree in related specialization area preferred
- Experience implementing change management plans utilizing multiple communication tools and techniques

Preferred Organization Change Management experience in one end-to-end ERP implementation program

📌 OCM Consultant- Transformation Consulting (Hyderabad)
🏢 Cognizant
📍 Hyderabad