Hiring: International Customer Support Executive – Voice & Chat

Location: Airoli, Navi Mumbai

Experience: Freshers to 3 Years

Salary: ₹18,000 – ₹33,000 per month

Shift: US Rotational Shifts

Work Mode: Work from Office

Cab Facility: Two-way cab provided

Joining Bonus: Available

Job Overview We are hiring International Customer Support Executives for both Voice and Chat Support processes. The ideal candidate should have solid communication skills, a customer-focused approach, and be comfortable working in US rotational shifts.

Key Responsibilities

- Handle customer queries through international voice and/or chat support.
- Provide accurate and timely solutions to customer concerns.
- Maintain professional communication and customer service standards.
- Understand customer requirements and resolve issues effectively.
- Document customer interactions and update relevant information in the system.
- Meet process-specific quality, productivity, and customer satisfaction targets.
- Follow company policies, processes, and compliance guidelines.

Requirements

- Education: 12th Pass / Graduate.
- Experience: Freshers to 3 years in customer service, BPO,



international voice, chat support, or related roles.
- Excellent English communication skills – verbal and written.
- Comfortable handling international customers.
- Good listening, problem-solving, and interpersonal skills.
- Comfortable working in US rotational shifts, including night shifts.
- Willing to work from the Airoli, Navi Mumbai office.
- Candidates with international BPO/customer support experience will be preferred.

Salary & Benefits
- ₹18,000 – ₹33,000 per month, depending on experience, communication skills, and process.
- Two-way cab facility available.
- Joining bonus applicable as per process/company terms.
- Opportunity to work with an international customer service process.
- Growth opportunities based on performance.

Location ? Airoli, Navi Mumbai Interested candidates can apply now and our recruitment team will get in touch regarding the interview process. Skills: upselling,bpo,broadband,chat,technical support,customer requirements,sales,customer support

📌 Non Voice Process - Freshers (Navi Mumbai)
🏢 Docdort
📍 Navi Mumbai