Key Responsibilities:

- Manage and maintain routers, switches, Wireless and firewalls across the enterprise network.

- Robust experience designing and managing large-scale network infrastructure.

- Perform backup and restoration of network devices to ensure business continuity.

- Monitor network devices using ManageEngine OpManager and other tools like Nagios or SolarWinds.

- Allocate and manage bandwidth (B/W) across network segments.

- Assist in network or security hardware/software refresh, including setup and configuration.

- Manage firewall operations (15 firewalls) and ensure security compliance.

- Oversee proxy management for Blue Coat Proxy until decommission.

- Maintain and monitor Cisco Routers, Cisco Switches and Cisco Access Points

- Apply IOS updates or patching for network devices.

- Utilize ITSM tools such as BMC Helix or ServiceNow for incident, change, and problem management.

- Respond promptly to high-priority incidents and outages, ensuring quick resolution and minimal downtime.

- Participate in Change Management and Problem Management processes for network updates and recurring issues.





- Maintain detailed documentation for configurations, procedures, and incident resolutions.

- Knowledge management Creation/Modification of SOP/KBs

- Work in a 24x7 service window with rotational shifts.

Technical Requirements:

- Networking Devices: Cisco Routers, Switches, WiFi Access Points, WLC, SD WAN

- Monitoring Tools: ManageEngine OpManager, Nagios, SolarWinds

- Patch Management: ManageEngine Patch Manager Plus or any similar tool

- ITSM Tools: BMC Helix, ServiceNow

- Protocols: TCP/IP, DNS, DHCP, BGP, OSPF, MPLS, and routing technologies

- Backup & Restoration: Network device configuration backups

Preferred Qualifications:

- Certifications: CCNA, CCNP, or equivalent

- Experience with Panorama for firewall management

- Familiarity with network security best practices

- Knowledge of cloud networking (AWS/Azure) is a plus

Education Qualification:

- Graduate/Post Graduate in Computer Science, Information Technology, Electronics, or related field.

📌 Network Engineer (Bengaluru)
🏢 HCLTech
📍 Bengaluru