Our Mission & Vision

At ModMed, our mission is to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. We envision a world where the software we build improves medical-practice success and enhances patient outcomes.

Joining ModMed means aligning your passion with purpose. We innovate boldly, think big, and save valuable time for the healthcare heroes who use our tools every day. Were looking for individuals who want to do meaningful work while building a world-class healthcare ecosystem.

Job Summary :

The role is responsible for reviewing KPIs on a daily, weekly, and monthly basis to ensure all metrics remain within accepted thresholds. The incumbent will drive continuous performance improvement while ensuring backlog and past-due percentages are maintained within defined SLAs. The role also focuses on achieving productivity and quality goals through a resolution-driven approach.

Primary Duties & Responsibilities :

- Review KPIs daily, weekly, and monthly to ensure all metrics are within accepted standards
- Drive continuous performance and grade improvement across the team
- Ensure backlog and past-due percentages are maintained within defined SLAs
- Ensure the team consistently meets productivity and quality goals
- Promote a resolution-based working approach and ensure adherence to the DDIE model
- Perform root cause analysis (RCA) and identify, implement, and track improvement opportunities




- Mentor and coach team members as required
- Coordinate with the Quality team to identify gaps and mitigate issues by providing regular feedback to the team
- Act as a problem solver for the team, identify opportunities within the DDIE model, and manage team absenteeism

Job Qualifications & Minimum Requirements:
- Minimum 7+ years of experience in US Healthcare RCM with strong expertise in AR Calling with 2 years experience in People Management role in physcian billing
- Gradaution Mandatory
- Hands-on experience with both Federal and Commercial insurances in a provider setup
- Robust knowledge of billing scrubbers, clearinghouse (CH) and payer rejections, and end-to-end RCM processes
- Good understanding of major AR scenarios and experience working with multiple payers (added advantage)
- Excellent communication and strong analytical skills
- Strong multitasking ability, capable of taking active call notes and collaborating with multiple stakeholders
- Require proper exit from previous organisations, No abscondings/termination cases can be considered.
- work from office

Candidates with Assistant Manager/Deputy Manager/Manager/Associate ops Manager/ Team Manager/ Team Leader with 3+ years experience in people management role can apply. Interested candidates can reach me on (phone hidden) for interview scheduling.

Prefer Hyderabad based candidates.

📌 Modmed India hiring For RCM Team Manager AR - Hyd location (Hyderabad)
🏢 ModMed
📍 Hyderabad