Investor Onboarding and Due Diligence

- Oversee end-to-end investor onboarding, including subscription document review, side letter tracking, and entry of investor data into the fund administration platform.

- Review AML/KYC and Customer Identification Program files for completeness and escalate exceptions to compliance, including politically exposed person and sanctions screening results.

- Confirm accredited investor, qualified purchaser, and qualified client status is documented in line with each fund's offering terms.

- Coordinate FATCA and Common Reporting Standard (CRS) self-certification collection and maintain supporting tax documentation such as Forms W-8 and W-9.

- Maintain the investor register and legal entity data so that ownership, commitments, and contact records stay accurate across systems.

Capital Activity and Transaction Processing

- Prepare, review, and release capital call and distribution notices.

- Track funding status, follow up on late contributions, and support the default and remedy process when a limited partner fails to fund.

- Review subscriptions, redemptions, transfers, rebalances, and equalization calculations for open-ended and closed-ended structures.

- Verify bank instructions through callback and other fraud prevention controls before any payment is released.

- Reconcile investor-level capital account balances against fund accounting records and resolve differences before reporting deadlines.

Investor Reporting and Communications

- Administer the investor portal: user provisioning, document posting, entitlement review, and access certification.

- Perform AMLCO, FATCA/CRS and other periodic reporting.





- Respond to limited partner inquiries and due diligence questionnaires within agreed service levels, and coordinate responses with the client where judgment is required.

- Support the annual Schedule K-1 and K-3 distribution process in coordination with the tax team.

Client Service and Relationship Management

- Serve as the primary investor services contact for an assigned group of fund clients and their investor relations teams.

- Assist leadership and clients on onboarding of new funds and recent clients, including data migration, review of governing documents, and design of the service delivery model.

- Track service level agreement performance, prepare service review materials, and present results in client meetings.

- Identify recurring pain points and propose changes that reduce turnaround time or manual effort.

Team Leadership and Development

- Assist the leadership in workload allocation, capacity planning, and coverage across reporting and capital activity peaks.

- Support the leadership in team members’ career development and training plans.

Controls, Technology, and Process Improvement

- Maintain documented procedures and confirm that four-eyes review, segregation of duties, and approval controls operate as designed.

- Support SOC 1 examinations, internal audits, and client due diligence reviews by preparing evidence and responding to testing requests.

- Identify manual steps suitable for automation and work with technology colleagues on requirements, testing, and rollout.

- Escalate control breakdowns, errors, and near misses promptly, and track remediation to closure.

📌 Manager - Investor Services (Bengaluru)
🏢 EisnerAmper India
📍 Bengaluru