Investor Onboarding and Due Diligence

- Oversee end-to-end investor onboarding, including subscription document review, side letter tracking, and entry of investor data into the fund administration platform.
- Review AML/KYC and Customer Identification Program files for completeness and escalate exceptions to compliance, including politically exposed person and sanctions screening results.
- Confirm accredited investor, qualified purchaser, and qualified client status is documented in line with each fund's offering terms.
- Coordinate FATCA and Common Reporting Standard (CRS) self-certification collection and maintain supporting tax documentation such as Forms W-8 and W-9.
- Maintain the investor register and legal entity data so that ownership, commitments, and contact records stay accurate across systems.

Capital Activity and Transaction Processing

- Prepare, review, and release capital call and distribution notices.
- Track funding status, follow up on late contributions, and support the default and remedy process when a limited partner fails to fund.
- Review subscriptions, redemptions, transfers, rebalances, and equalization calculations for open-ended and closed-ended structures.
- Verify bank instructions through callback and other fraud prevention controls before any payment is released.
- Reconcile investor-level capital account balances against fund accounting records and resolve differences before reporting deadlines.

Investor Reporting and Communications

- Administer the investor portal: user provisioning, document posting, entitlement review, and access certification.
- Perform AMLCO, FATCA/CRS and other periodic reporting.




- Respond to limited partner inquiries and due diligence questionnaires within agreed service levels, and coordinate responses with the client where judgment is required.
- Support the annual Schedule K-1 and K-3 distribution process in coordination with the tax team.

Client Service and Relationship Management

- Serve as the primary investor services contact for an assigned group of fund clients and their investor relations teams.
- Assist leadership and clients on onboarding of current funds and new clients, including data migration, review of governing documents, and design of the service delivery model.
- Track service level agreement performance, prepare service review materials, and present results in client meetings.
- Identify recurring pain points and propose changes that reduce turnaround time or manual effort.

Team Leadership and Development

- Assist the leadership in workload allocation, capacity planning, and coverage across reporting and capital activity peaks.
- Support the leadership in team members’ career development and training plans.

Controls, Technology, and Process Improvement

- Maintain documented procedures and confirm that four-eyes review, segregation of duties, and approval controls operate as designed.
- Support SOC 1 examinations, internal audits, and client due diligence reviews by preparing evidence and responding to testing requests.
- Identify manual steps suitable for automation and work with technology colleagues on requirements, testing, and rollout.
- Escalate control breakdowns, errors, and near misses promptly, and track remediation to closure.

📌 Manager - Investor Services (Bengaluru)
🏢 EisnerAmper India
📍 Bengaluru