Hiring: Program Manager - Last Mile / Rider Operations We’re looking for a Program Manager to drive high-impact initiatives across Rider Hiring, Supply, Reliability, Productivity, and Last Mile Operations. What you’ll do:

- Drive strategic programs and cross-functional initiatives across multiple teams• Analyze rider supply-demand, operational performance, costs, and key KPIs• Build dashboards, reports, trackers, and performance scorecards• Identify operational gaps and drive data-backed solutions• Lead process improvement, automation, incentive optimization, and operational excellence initiatives• Manage pilots from execution to impact assessment and scale-up• Build SOPs, frameworks,



and governance mechanisms• Present insights and recommendations to senior leadership What we’re looking for:
- 4–7 years of experience in Program Management, Business Operations, Strategy, Analytics, Supply, or Rider/Driver Sourcing• Experience in E-commerce, Quick Commerce, Logistics, Mobility, or Marketplace preferred• Advanced Excel mandatory• SQL preferred• Strong analytical, problem-solving, and stakeholder management skills• Experience managing cross-functional programs and pilots• Ability to work in a quick-paced, ambiguous environment Location: Bangalore Experience: 4–7 Years

📌 Manager Ii - Program Management (last Mile) (Bengaluru)
🏢 Zepto
📍 Bengaluru