- Coordinate Windows Server and VMware patch management activities, including engagement with Windows and VMaaS engineering teams, Operations teams (including vendors), application owners and server owners to support a smooth end-to-end patching pipeline.
- Providing governance and oversight of timely operating system patch delivery.
- Creation and management of patching schedules / slots.
- Creation and management of change tickets and following up on required approvals.
- Coordinating the remediation of gaps or shortcomings in Windows and VMaaS patch compliance reporting.
- Supporting central patch management teams with governance of the patch ageing estate by coordinating with ITAOs, application owners and server owners to resolve scheduling issues and improve overall patch compliance.
- Managing weekly DB/vendor interlock meetings for Windows & VMaaS patching,



supporting approvals for patching-related change requests and progressing Windows & VMaaS escalations.
- Perform a support role for patch management tooling, including ServiceNow.
- Act as a key contact for internal audit, external audit and regulators on Windows & VMaaS patching queries, and respond to ITAO, business area and audit queries relating to patch status, scheduling and technology-specific matters.
- Maintain the key operating procedure documentation for Windows and VMaaS patch management in collaboration with key process delivery stakeholders.
- Interfacing with Major Incident Management teams for critical, out of band, patch deployments.

📌 Looking For Change Manager/Windows & VMware Patch Management (Bengaluru)
🏢 Tech Mahindra
📍 Bengaluru