Location Collections Manager-RELATIONSHIP BANKING GROUP-Recovery Common Cost Allocation - CV,CE & SA Grade-M3/M4 Role- Location Collection Manager- Job Descriptions: · Taking day-to-day collection status as well as taking end status of the cash deposited collected on day. · To be a part of Collections team and able to handle more than 8k Live APACs and looking after entire Collection needs of Location. · Candidate should be capable to handle team of more than 30 to 35 people. · Implementing collection strategy, techniques & procedures for collections and help to credit to minimize risk. · Reviewing the collections strategy regularly and training the team to ensure that the collection techniques change with the change in the legal and socioeconomic situation.
· Appointing and managing channels like in-house collection FRE and repossession agencies for collection & repossession of the financed assets from the delinquent customers. · Formulating long term/short term strategic plans to enhance collection operations. · Coordinating through it the Customer data/interaction update, payment/ purchase history, agency performance indicators/ monitoring, agency billing/ payments, receipt book details etc.
Job Requirements: · Graduate / Post Graduate – MBA. · Minimum 7 – 10 years of experience in Retail Assets ( preferably in Collection ) · Excellent written & oral communication skills · High energy and drive Hands-on experience of MS Office and Mail Management.