Role & responsibilities

Position Summary: The Learning &

- Development Specialist - Analyst I supports the day-to-day execution of learning and development activities, including training administration, learning content support, training logistics, and program coordination. Working within established processes and with guidance from more experienced team members, this role completes assigned activities accurately and on schedule, maintains program information and documentation, and supports effective coordination between the India-based team and U.S.-based stakeholders. The Specialist is expected to develop proficiency across Learning &
- Development processes, systems, and tools while demonstrating strong attention to detail, responsiveness, and willingness to learn. Success in this role requires consistent execution, effective communication, organization, and a service-oriented approach.

Responsibilities: Training Administration &

- Logistics • Support scheduling and coordination of training sessions and learning activities.
- Prepare participant communications, rosters, training materials, invitations, and related logistics.
- Maintain accurate schedules, trackers, records, and program documentation.
- Complete assigned learning-administration activities according to established procedures and timelines.
- Follow up on routine action items and communicate delays or issues to appropriate team members.
- Support virtual or in-person training logistics as required.

Learning Content

Support • Support the development, formatting, updating, and maintenance of learning materials.
- Make approved edits and revisions to presentations, participant materials, facilitator resources, and job aids.
- Maintain organized files and appropriate version control.
- Conduct quality checks to identify formatting, consistency, or accuracy issues.
- Support content-review cycles and incorporate feedback as directed. Process &




- Team Support • Follow established workflows, processes, templates, and standard operating procedures.
- Maintain accurate documentation of assigned activities.
- Support team handoffs and recurring operational activities.
- Identify routine process issues and share observations with more experienced team members or leadership.
- Learn and effectively use required Learning &
- Development systems, tools, and processes.
- Provide support for additional team priorities during periods of increased workload. Stakeholder &
- Communication Support • Communicate professionally with internal stakeholders regarding assigned activities.
- Respond to routine questions and requests within established service expectations.
- Coordinate with India-based colleagues and U.S.-based partners as needed to complete assigned work.
- Provide timely status updates and escalate questions or issues when guidance is needed.
- Demonstrate responsiveness and follow through on commitments.

Education &

Experience

• Bachelor's degree in Learning &

- Development, Human Resources, Organizational Development, Education, Business, or a related field; equivalent relevant experience may be considered.
- Typically 2+ years of relevant professional experience in Learning &
- Development, training coordination, HR, program administration, operations, or a related area.
- Experience coordinating administrative activities, projects, events, training, or recurring deliverables preferred.
- Experience working in a deadline-driven environment with multiple priorities.




- Exposure to global teams, shared services, or a Global Capability Center is preferred but not required.

Must Have

Skills • Strong organizational and time-management skills.
- Strong attention to detail and accuracy.
- Good written and verbal English communication skills.
- Ability to follow established processes and instructions.
- Ability to manage multiple routine assignments and deadlines.
- Robust follow-through and reliability.
- Proficiency in Microsoft PowerPoint, Excel, and related productivity tools.
- Ability to work collaboratively as part of a team.
- Willingness and ability to learn new systems, tools, and processes.
- Ability to work effectively with colleagues across geographies and time zones. Nice to Have Skills • Exposure to Learning &
- Development or training operations.
- Experience with a Learning Management System.
- Familiarity with learning-content or presentation-development tools.
- Experience supporting training events, programs, or employee-development activities.
- Global Capability Center or shared-services experience.
- Healthcare or regulated-industry experience. Licenses, Certifications &
- Training:
- N/A Knowledge, Skills, Abilities, Behaviors:
- Demonstrates reliability, accuracy, and accountability for assigned work.
- Learns quickly and applies feedback effectively.
- Works collaboratively and supports team priorities.
- Communicates clearly and asks questions when clarification is needed.
- Demonstrates curiosity and a willingness to build new capabilities.
- Maintains organization while managing multiple assignments.
- Responds professionally and promptly to stakeholder needs.
- Adapts to changing priorities and processes.
- Handles confidential information appropriately.
- Demonstrates a positive, service-oriented approach to work.

Preferred candidate profile

📌 Learning & Development Specialist - Analyst I (Hyderabad)
🏢 HCA Healthcare
📍 Hyderabad