We are looking for a skilled and responsible Laptop Technician to join our technical support team. The candidate will be responsible for diagnosing, repairing, upgrading, installing, and maintaining laptops and computer systems. The ideal candidate should have good troubleshooting skills and the ability to handle customer technical issues professionally.
Key Responsibilities
- Diagnose and troubleshoot laptop and desktop hardware issues.
- Repair and replace components such as RAM, SSD/HDD, keyboards, displays, batteries, cooling fans, and other hardware.
- Install and configure Windows operating systems, drivers, and required software.
- Perform OS installation, formatting, data backup, and system configuration.
- Troubleshoot hardware, software, networking, and printer-related issues.
- Perform preventive maintenance and system health checks.
- Identify faulty components and provide appropriate repair solutions.
- Handle customer service requests and explain technical issues clearly.
- Maintain service records and update repair status.
- Support onsite and remote technical requirements when required.
Required Skills
- Good knowledge of laptop and desktop hardware.
- Windows installation and troubleshooting.
- Basic networking knowledge.
- Knowledge of BIOS/UEFI and device drivers.
- Basic knowledge of printers and peripherals.
- Good communication and customer-handling skills.
- Ability to work independently and as part of a team.
Experience: 1–3 years preferred Job Type: Full-time