We are looking for a KAM / Customer Success Executive to manage existing customers, strengthen customer relationships, increase platform usage, and drive repeat business and secondary sales.

The role will primarily involve customer engagement, regular follow-ups, promoting additional services, and achieving monthly usage and sales targets.

Responsibilities

- Manage existing customers and maintain regular communication.
- Conduct customer follow-ups to increase repeat transactions.
- Encourage customers to use additional products and services.
- Explain current services, features, and offers to customers.
- Handle basic customer queries and coordinate with the relevant team for resolution.
- Build strong and long-term customer relationships.
- Achieve monthly customer usage and sales targets.

Skills Required
- Good communication and interpersonal skills.




- Strong customer-handling and convincing abilities.
- Good follow-up and relationship-building skills.
- Target-oriented approach.
- Basic understanding of sales and customer success.
- Ability to work independently and as part of a team.

Experience
- 1+ year of experience in Sales, Customer Support, Customer Success, Relationship Management, or a similar role.
- Candidates with 6 months of relevant experience may also be considered based on their skills.

Working Details
- Working Days: 6 Days
- Location: Indore
- Joining: Immediate joiners preferred

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 KAM / Customer Success Executive (Indore)
🏢 Quintus Tech
📍 Indore