Junior Relationship Manager

TPIPAY FINTECH PRIVATE LIMITED is looking for a motivated and target-driven Junior Relationship Manager to join our Enterprise Sales team in Bengaluru.

The role involves acquiring new B2B customers, developing business relationships, generating leads, managing the sales cycle, and supporting customer onboarding for SaaS and Banking-as-a-Service (BaaS) solutions.

We are hiring a motivated and target-driven Junior Relationship Manager to join our Enterprise Sales team at TPIPAY FINTECH PRIVATE LIMITED in Bengaluru.

Role Overview

- Position: Junior Relationship Manager

- Location: Bengaluru, Karnataka (In office)
- Employment Type: Full-Time
- Experience: 0–2 Years (Freshers with strong communication skills are welcome to apply)
- Target Qualifications: Graduate in any discipline (B.Com, BBA, BBM, BA, MBA, or B.Tech preferred)

The Junior Relationship Manager (Direct Sales) is responsible for driving business growth by identifying new sales opportunities, acquiring B2B clients, and building long-term customer relationships. The role involves managing the end-to-end sales process, from lead generation and prospecting to client on-boarding and post-sales support.

The incumbent will engage with business owners and key decision-makers to understand their business requirements and recommend appropriate SaaS and Banking-as-a-Service (BaaS) solutions. The role requires a proactive, target-driven individual who can generate new business through direct sales, cold calling, referrals, networking, and market outreach.

The Junior Relationship Manager will collaborate closely with the Sales, Product, Operations, Customer Success, and Implementation teams to ensure seamless onboarding, timely issue resolution,



and an exceptional customer experience. The role also includes maintaining accurate CRM records, tracking sales activities, preparing sales reports, and contributing to revenue growth by achieving monthly and quarterly sales targets.

Candidates should have a basic understanding of B2B sales, SaaS products, digital payments, or FinTech solutions, along withstrong communication, negotiation, and relationship management skills. The ideal candidate should be customer-focused, self- motivated, eager to learn, and capable of working in a fast-paced, performance-driven environment while building a successful career in enterprise sales.

Key Responsibilities

- Generate new business opportunities through cold calling, field visits, networking, referrals, digital outreach, and lead generation activities.

- Identify, qualify, and engage prospective B2B customers.
- Conduct client meetings to understand business needs and recommend suitable SaaS and BaaS solutions.
- Support the complete sales cycle, including lead generation, product presentations, proposal sharing, negotiations, and deal closure.
- Achieve monthly and quarterly sales, acquisition, and revenue targets. - Build and maintain strong relationships with new and existing clients.
- Coordinate with Product, Operations, Customer Success,



and Implementation teams for smooth onboarding and service delivery.
- Maintain accurate sales activities, customer interactions, and pipeline updates in the CRM system.
- Conduct regular follow-ups to improve customer engagement and identify upselling opportunities.
- Resolve basic customer queries and escalate complex issues to senior stakeholders when required.
- Stay updated on company products, industry trends, competitors, and FinTech developments.
- Ensure compliance with internal policies, regulatory requirements, and service-level agreements (SLAs)

Experience:

- 0–2 years of experience in Direct Sales, FinTech, SaaS, BaaS, Banking, or B2B sales
- Experience in lead generation, client acquisition, and relationship management.
- Self-motivated, target-driven, and eager to build a career in enterprise sales.
- Ability to work in a fast-paced, performance-oriented environment.

Key Performance Indicators (KPIs)

- Achieve monthly, quarterly, and annual sales revenue targets.

- Acquire new B2B customers as per assigned business goals.
- Generate qualified leads through cold calling, referrals, networking, and market outreach.
- Maintain a healthy sales pipeline and achieve target conversion rates.
- Meet monthly targets for client meetings, product demonstrations, and sales presentations.
- Ensure timely closure of sales opportunities within the defined sales cycle.
- Drive customer onboarding and support successful implementation of SaaS/BaaS solutions.
- Achieve customer retention and contribute to upselling and cross-selling opportunities.
- Maintain 100% accuracy and timely updates of customer interactions, opportunities, and sales activities in the CRM.

📌 Junior Relationship Manager (Bengaluru)
🏢 TPIPAY FINTECH PRIVATE
📍 Bengaluru