Jira Cloud Enterprise Support Job Title: Jira Cloud Enterprise Support Experience: 6–8 Years Location: Bangalore Employment Type: Full-time / Contract We are looking for an experienced Jira Cloud Enterprise Support professional to manage and support enterprise Jira Cloud environments.

Key Responsibilities Provide enterprise-level support for Jira Cloud.

Manage

Jira projects, workflows and configurations. Manage users, groups, permissions and access. Configure custom fields, screens and schemes.

Troubleshoot Jira

Cloud issues and incidents.

Support

Jira integrations and third-party applications. Monitor and resolve performance and configuration issues. Handle service requests and production incidents.

Support Jira

Cloud migration and implementation activities. Prepare technical documentation and support processes.

Required Skills 6–8 years of relevant experience. Robust experience with Jira Cloud. Jira administration and configuration. Knowledge of workflows, schemes and permissions.

Experience with Jira integrations. Strong troubleshooting skills. Good communication and stakeholder management skills.

Experience

- Jira cloud: 8 years (Required)

Work Location: In person

📌 Jira Cloud Enterprise Support (Bengaluru)
🏢 vlitechnologies
📍 Bengaluru