Company Description

Shree Rakhi is India’s largest manufacturer of rakhis, dedicated year-round to supporting the special festival of Raksha Bandhan. With over 70 years of experience, the company has been closely associated with this cultural tradition and its evolving designs and craftsmanship.

Shree

Rakhi is recognized as India’s only branded rakhi manufacturer with a distribution network that reaches villages, towns, and cities across the country. The organization values reliability, quality, and timely delivery to ensure its products are available wherever customers celebrate Raksha Bandhan.

About the Role

We are looking for an IT & Systems

Administrator who can manage our complete technology infrastructure, hardware environment, cloud hosting, and critical business applications. This role goes beyond routine IT support; it involves taking complete ownership of the company's technical operations, ensuring seamless reliability across our local networks, Wi-Fi, and cloud platforms (AWS), and guaranteeing maximum uptime for our ERP and Tally servers. Because our operations are dynamic and spread out, this role requires a hands-on approach and the readiness to work across our Factory, Warehouse, and Head Office (HO) to ensure uninterrupted business continuity as the organisation grows.

Key Responsibilities

- Manage all internal hardware systems, including the provisioning, configuration, and maintenance of PCs, laptops, and VoIP phone systems.
- Maintain an accurate and up-to-date hardware and software list, ensuring proper asset management, licensing compliance, and lifecycle tracking.
- Take full ownership of network administration, managing the local area network (LAN),



Wi-Fi infrastructure, routers, switches, and enterprise firewalls to ensure maximum security and seamless connectivity.
- Administer the company's G Suite (Google Workspace) environment, including user account creation, access management, and security settings.
- Formulate, implement, and enforce standard IT policies, best practices, and internal security controls across the organization.
- Deal directly with IT vendors, service providers, and ISPs for procurement, contract negotiation, and resolving third-party service issues.
- Manage, update, and troubleshoot all operating systems (Windows, macOS, Linux) across the organization.
- Oversee the hosting, deployment, and optimization of the company website and central ERP system on AWS (or similar cloud infrastructure).
- Manage and maintain on-premise or cloud-based Tally servers to ensure the finance and accounting operations run smoothly without data bottlenecks.
- Proactively monitor and manage the uptime, health, and performance of the ERP system to guarantee high availability for daily operations.
- Manage endpoint security, VPNs, user access, and credentials to protect corporate data and prevent unauthorized access.
- Design, implement,



and maintain regular data backups and disaster recovery protocols for both on-premise hardware and cloud environments.
- Work closely with internal teams across all locations to resolve technical support queries, onboarding issues, and system access bottlenecks promptly.

What We Value We value people who are self-motivated, energetic, analytical, humble, patient, and eager to learn. You should be comfortable taking initiative, stepping into unfamiliar areas, and figuring things out when there is no ready-made solution. We look for someone who takes ownership, stays committed to getting the work done, and is willing to go the extra mile while continuously learning and growing with the role.

What We’re Looking For

- 4–6 years of hands-on experience in IT infrastructure, systems administration, cloud management, or a related field.
- Flexibility and readiness to work on-site across our Factory, Warehouse, and Head Office (HO) environments as required.
- Expert-level practical knowledge of managing cloud hosting environments, specifically AWS (EC2, RDS, etc.) or equivalent platforms.
- Robust practical knowledge of network configuration, Wi-Fi management, LAN setups, and enterprise firewall administration.
- Experience in ERP technical administration, Tally server maintenance, and proactive uptime management.
- Proven experience in G Suite administration, hardware/software inventory management, and IT policy formulation.
- Strong negotiation and communication skills with a track record of effectively dealing with IT vendors and service providers.
- Practical experience managing mixed-OS environments (Windows/macOS/Linux) and daily IT hardware troubleshooting.

📌 IT & Systems Administrator (Kolkata)
🏢 Shree Rakhi
📍 Kolkata