Key Responsibilities

Functional Responsibilities

Support and manage iScala Finance modules including:

General Ledger (GL)

Accounts Payable (AP)

Accounts Receivable (AR)

Fixed Assets

Cash & Bank Management

Financial Reporting

Gather and analyze business requirements from finance stakeholders.

Configure and support finance-related workflows and business processes.

Support month-end and year-end financial closing activities.

Work on issue resolution, process improvements, and system enhancements.

Technical Responsibilities

Perform techno-functional analysis and troubleshooting.

Support interfaces, integrations, and data validations.

Work on

SQL queries

Stored procedures

Data extraction and reporting

Batch jobs and reconciliation activities

Coordinate with technical teams for customizations and enhancements.

Support ERP data migration and validation activities.

Required Skills

Functional Skills

Robust understanding of finance and accounting processes

ERP finance process expertise

Financial reporting and reconciliation knowledge

Understanding of procurement-to-pay and order-to-cash cycles

Technical Skills iScala ERP support and customization





SQL and database knowledge

Reporting tools and data analysis

Integration support and troubleshooting

ERP data migration and validation

Preferred Experience

Experience in managed services / AMS support environment

Experience working with global customers

Exposure to ERP integrations and automation initiatives

Understanding of ITIL/support processes

Soft Skills

Strong communication and stakeholder management

Analytical and problem-solving mindset

Ability to work independently in global delivery environments

Ownership and proactive support attitude

Roles & Expectations

Provide L2/L3 techno-functional support for iScala Finance operations.

Coordinate with business users for issue analysis and resolution.

Participate in enhancement, automation, and optimization initiatives.

Ensure timely resolution of incidents and service requests.

Support ongoing system stabilization and operational excellence initiatives.

Work in rotational shift on IST morning (6am to 3pm) and afternoon (3am to 12am).

📌 iScala Support consultant (Mumbai)
🏢 Jade Global
📍 Mumbai