Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

PFB the for HR Administration role with Capgemini Business Services | BPO Division.

The team member is responsible for timely and accurate processing of employee payroll data according to the project deadlines and to the expected quality, interact with the Client on a daily basis via phone and email, work on resolving Compensation & Benefits related issues, cooperate with other delivery team members, ensure that the documentation is up to date.

Role & responsibilities

- Respond to clients queries accurately (via phone, live chat, email and case management system)
- Process, maintain & administer HR transactions & provide support (across Talent development, Mobility, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc.)
- Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests
- Provide clarification of HR policies and procedures
- Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
- Organize knowledge sharing sessions both within the team and cross teams
- Update all required process documentation (process maps and procedures)



and other documentation within agreed timeframes on the defined support tool
- Liaison with third parties, vendors and multiple stake holders
- Reporting errors and issues to the Team leader on time
- Ensuring quality and timeliness of work
- Focused, diligent, high on quality and timeliness are the basic requirements for the role
- Reporting data for personal performance and maintaining personal tracker
- Exhibit robust problem-solving and business acumen skills

• Demonstrate advanced proficiency in written and verbal communication skills

Preferred candidate profile •Valid experience of 3-5 years in Payroll domain

- Experience of managing employee life cycle activities like HR Benefits administration, Rewards and compensation administration, Workforce administration, , case management, helpdesk, etc.
- System data entry experience (Workday, Oracle HCM, Taleo, SuccessFactors, etc.)
- Experience of maintaining data in excel, Pivot, V Look up
- Good working knowledge of MS Office
- Handle complex problems raised by client and provide solution
- Handle the client communication and client Reporting
- Excellent job organization and time management skills
- Attention to details and very good analytical skills;




- Good communication skills
- Interaction with Client daily via phone, chat and email, work on resolving HR related issues, cooperate with other delivery team members

• Team Management skills

What you'll love about working here

- You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.

- Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work.
- At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries.

With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

📌 Inviting Application For Reward and benefits Specialist (Mumbai)
🏢 Capgemini
📍 Mumbai