30 Sep
|
SMART VISION CONSULTANCY SERVICES
|
Noida
30 Sep
SMART VISION CONSULTANCY SERVICES
Noida
International Customer Care Executive For Voice and Blended Process
Noida based International Company is hiring for US Voice and Blended Process, candidate should have excellent verbal and written skills, salary Rs.51400 ctc and Rs.42800 inhand, any grad. or undergrad. with 01 year of international call center exp. can apply, should be open for night shifts, 5 days a week working, no cab, work from office profile.
Key Responsibilities
Handle inbound and outbound customer calls for international clients
Resolve customer queries, complaints, and requests in a qualified and timely manner
Provide accurate information about products and services
Maintain a high level of customer satisfaction on every interaction
Document call details and update records in the system
Follow process guidelines and quality standards
Escalate unresolved issues to the relevant team when required
Candidate Requirements
Excellent English communication skills, both spoken and written
01 to 06 years of experience
Willingness to work in a voice process and rotational shifts
Good listening skills and a customer-first attitude
Ability to handle pressure and resolve issues calmly
Basic computer knowledge and typing skills
Call Mamta - (phone hidden)
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🏢 SMART VISION CONSULTANCY SERVICES
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