International Chat Process Executive

Job Title: International Chat Process Executive

Location: Hyderabad

Experience: 1-3 years

Employment Type: Full time

Shift: Rotational shifts / Night shifts

Work Mode: Work from Office

We are looking for enthusiastic and customer-focused professionals to join our International Chat Process team. The role involves assisting international customers through chat, resolving their queries, and providing a high-quality customer experience.

Responsibilities

- Handle customer queries through international chat support.
- Provide accurate information and resolve customer issues promptly.
- Maintain professional and courteous communication with customers.
- Follow company policies, processes, and quality standards.




- Meet assigned productivity, quality, and customer satisfaction targets.
- Escalate complex issues to the appropriate team when required.

Requirements

- Excellent written and verbal communication skills in English.
- Good typing speed and accuracy.
- Strong customer-service and problem-solving skills.
- Basic computer and internet knowledge.
- Willingness to work rotational/night shifts.
- Only experienced candidates can apply.

Interested candidates can apply with their updated resume. HR Simu-(phone hidden)

[email protected]

📌 International chat process-Immediate Joiners (Hyderabad)
🏢 IntouchCX
📍 Hyderabad