We are looking for a professional who can confidently sit across the table — or a video call — with an international client and discuss both the business requirement and the ISO certification process.

If you have hands-on ISO certification industry experience combined with international B2B sales/business development experience, this role could be a strong fit.

Job Type: Full-time

Work Location: Lucknow, Uttar Pradesh – On-site

Industry Experience: ISO Certification / TIC / Auditing / Conformity Assessment preferred and relevant experience is mandatory.

Experience: 3+ years in International B2B Sales / Business Development, preferably in ISO Certification / TIC / Auditing / Conformity Assessment.

Qualification: Graduate; MBA/BBA in Marketing, Sales, International Business or related field preferred.

Market: USA, Canada, UK, Australia, GCC, Africa & India.

We are looking for an experienced International Business Development Manager – ISO Certification to drive B2B sales and client acquisition for ISO certification and related conformity-assessment services.

The ideal candidate should combine hands-on knowledge of the ISO certification ecosystem with strong international B2B sales and client-handling skills.

You will manage qualified business leads from initial discussion through requirement analysis, proposal/quotation, commercial negotiation, agreement closure and handover to the operations team.

The role involves regular interaction with international clients through phone calls, video meetings and skilled email communication.

Mandatory Experience & Requirements

- Minimum 3 years of experience in International B2B Sales / Business Development / Client Servicing.
- Hands-on professional experience with ISO Certification, Certification Bodies, TIC (Testing, Inspection & Certification), Auditing, Conformity Assessment or related services is mandatory.
- Practical understanding of the ISO certification lifecycle, including application, audit stages, certification decision, surveillance and recertification.
- Ability to understand a client's business requirements and identify the relevant ISO standard/service.
- Experience handling international clients and B2B sales conversations.
- Strong experience in lead management, proposal/quotation preparation, negotiation and deal closure.
- Excellent spoken English with clear articulation and professional communication.
- Strong written English for commercial emails,



proposals and follow-ups.
- Comfortable conducting international calls and video meetings.
- Willingness to work with international time zones, including occasional evening IST hours.
- Target-oriented, persistent and commercially driven.
- Comfortable working with CRM systems and maintaining accurate sales records.

Key Responsibilities
- Handle qualified inbound and assigned international business leads.
- Conduct discovery calls and meetings to understand client requirements.
- Understand client scope, business activities, locations, employee strength, timelines and certification requirements.
- Identify and recommend the appropriate certification/service based on the client's requirements.
- Coordinate with technical, audit and scheme teams to finalize the appropriate scope and audit requirements.
- Prepare and share commercial quotations and proposals.
- Conduct regular follow-ups and move prospects through the sales pipeline.
- Negotiate commercial terms within approved guidelines.
- Drive prospects through agreement/signature and coordinate the handover to Operations.
- Maintain accurate CRM records for calls, meetings, quotations, follow-ups and deal stages.
- Re-engage dormant and previously lost leads for future business opportunities.
- Achieve assigned monthly revenue and business-development targets.

ISO Certification Knowledge – Mandatory Candidates should have practical familiarity with commonly used ISO standards, including:

ISO 9001 – Quality Management

ISO 14001 – Environmental Management

ISO 45001 – Occupational Health & Safety

ISO 22000 – Food Safety

ISO 13485 – Medical Devices

ISO 21001 – Educational Organizations

ISO 27001 – Information Security

ISO 27701 – Privacy Information Management

ISO 22301 – Business Continuity

ISO 20000-1 – IT Service Management

ISO 37001 – Anti-Bribery Management

ISO 41001 – Facility Management

ISO 42001 – AI Management System

ISO 37301 – Compliance Management

ISO 39001 – Road Traffic Safety

ISO 50001 – Energy Management





ISO 55001 – Asset Management

Candidates are not expected to be technical auditors; however, they must be capable of understanding the purpose, scope, applicability and commercial relevance of these standards and explaining the certification journey to prospective clients.

ISO Certification Process

Candidates should understand the general certification lifecycle:

Application → Application Review → Stage 1 Audit → Stage 2 Audit → Certification Decision → Surveillance → Recertification

Candidates must also understand the distinction between ISO consultancy and independent certification, including the importance of impartiality and conflict-of-interest requirements applicable to certification bodies.

Preferred Industry Background

Candidates from the following backgrounds will be particularly relevant:

- ISO Certification Bodies
- TIC – Testing, Inspection & Certification
- ISO Management System Certification
- Auditing & Conformity Assessment
- Management Consulting
- Business Assurance
- International B2B Services
- SaaS / IT Services with B2B international sales
- Professional / Technical Services

Good-to-Have Skills
- Existing international B2B client network
- Experience selling ISO certification or related conformity-assessment services
- Experience preparing commercial quotations
- Contract and commercial negotiation experience
- Experience working with CRM platforms
- Knowledge of accreditation and certification terminology
- Experience handling clients across USA, UK, Europe, GCC, Australia or Africa.

Mandatory Written Assessment A written examination will be conducted as part of the selection process before the interview rounds.

The assessment will evaluate

- Knowledge of ISO standards and their application
- Understanding of the ISO certification process
- Understanding of audit stages and certification lifecycle
- Understanding of certification vs. consultancy and impartiality
- Written English and professional communication
- Basic commercial and sales aptitude
- Ability to explain ISO certification concepts in simple, client-friendly language
- Ability to understand and respond to an international client's business requirement

Candidates who do not clear the written assessment will not proceed to the subsequent interview rounds. Pay: ₹400,000.00 - ₹500,000.00 per year

Work Location: In person

📌 International Business Development Manager – ISO Certification (Lucknow)
🏢 ViNi Tech
📍 Lucknow