This role is responsible for managing and coordinating employee background verification activities, ensuring accuracy and timely completion of verification checks and supporting day-to-day operations. The role involves coordination with candidates, verification agency and internal stakeholders to maintain compliance with company policies, confidentiality requirements and established timelines.

Key Responsibilities-

1. Initiate and manage background verification process for recent hires and existing employees, as applicable.
2. Collect, review and validate candidate documents, including identity proof, address proof, educational certificates, employment records, and other required documents.
3. Coordinate with background verification agency to initiate and track verification cases.
4. Act as a BGV point of contact for candidates, recruiters and verification agency.
5. Follow up with candidates and business to resolve pending requirements.
6. Monitor verification progress and ensure timely completion within agreed service-level timelines (SLA).
7. Review verification reports,



identify discrepancies and escalate adverse or inconclusive findings to the appropriate stakeholders.
8. Maintain accurate records of verification reports, supporting documents and emails, and case status.
9. Support audits and compliance reviews related to employee background verification.

Required skills and competencies-
1. Ability to review documents and verification reports accurately.
2. Clear and professional communication with candidates, agency and internal teams.
3. Ability to manage multiple verification cases and follow-ups simultaneously.
4. Ability to maintain trackers, prepare and publish reports and analyze operational data.
5. Ability to follow SOP, maintain documentation and support process improvement.

Work Experience-
1. 1-3 years of experience in background verification, HR operations and coordination.
2. Working knowledge of MS Office, particularly excel, word and outlook.

*Only apply if you are comfortable working via third party payroll.

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