We are looking for a responsible and detail-oriented Housekeeping Supervisor to manage housekeeping operations across the university campus and residential facilities, ensuring cleanliness, hygiene, and quality service.
Key Responsibilities
- Supervise daily housekeeping activities across rooms, corridors, and common areas.
- Allocate daily tasks, manage staff schedules, and monitor team performance.
- Conduct regular room inspections and ensure cleanliness standards.
- Manage deep cleaning schedules and ensure adherence to SOPs.
- Handle resident and guest complaints and ensure timely resolution.
- Coordinate with maintenance teams for repair and maintenance issues.
- Maintain discipline, service quality, and operational efficiency.
Required Skills & Qualifications
- 2–3 years of experience in housekeeping, with at least 1 year in a supervisory role.
- Hospitality or university housekeeping experience preferred.
- Knowledge of housekeeping standards, cleaning procedures, and hygiene practices.
- Robust team management and task allocation skills.
- Good communication and customer service skills.
- Ability to handle complaints and maintain service quality.