We are looking for a Hospitality Operations Manager to take ownership of service standards, team performance, commercial targets and guest experience.
The position will work closely with internal teams, external partners and senior stakeholders to keep priorities moving and turn plans into measurable outcomes.
Responsibilities
- Take ownership of service standards
- Take ownership of team performance
- Take ownership of commercial targets
- Take ownership of guest experience
- Work closely with internal teams, external partners and senior stakeholders to keep priorities moving and turn plans into measurable outcomes
Requirements
- Candidates should bring around 7-11 years of relevant experience, with practical exposure to hospitality operations, SOPs, team leadership.
- Valuable judgement, commercial awareness and the ability to keep multiple priorities moving are important.