We are looking for an experienced Head Office General Manager to oversee the overall operations of Posh Wedding Rental and Posh Cafe.
Key Responsibilities:
- Oversee day-to-day operations of the Head Office and all outlets.
- Coordinate with branch managers and department heads to ensure smooth operations.
- Monitor branch sales, performance, expenses and key business KPIs.
- Manage and improve operational processes, SOPs and reporting systems.
- Lead, motivate and develop teams across different locations.
- Handle operational escalations and ensure timely resolution of branch-level issues.
- Oversee Posh Cafe operations, including staff, service standards, daily performance and operational requirements.
- Coordinate with procurement, administration, finance, HR and other departments.
- Identify operational gaps and implement practical solutions to improve efficiency.
- Prepare regular performance reports for management.
- Support business expansion, planning and execution of recent initiatives.
- Ensure company policies, procedures and quality standards are followed across locations.
Requirements:
- 2–6 years of experience in General Management, Operations Management or a similar leadership role.
- Graduate/Post-Graduate; MBA/PGDM is preferred.
- Experience managing teams and multiple locations is preferred.
- Experience in retail, fashion, hospitality, F&B; or multi-branch businesses will be an advantage.
- Strong leadership, communication, decision-making and problem-solving skills.
- Good knowledge of MS Excel/Google Sheets and business reporting.
- Malayalam and English communication skills required.
- Willingness to travel to branches when required.
Location: Thiruvananthapuram Salary: ₹4.8–6 LPA, depending on experience and suitability.
Pay: ₹45,000.00 - ₹50,000.00 per month
Work Location: In person
📌 Head Office General Manager (Paravur)
🏢 Posh Wedding Rental
📍 Paravur
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